Typical signs

  • Pump silent despite high water, short cycling, vibration or water returning.

Where it is often found

  • Basement sumps, foundation drainage and backup systems.

What it can mean

  • Stuck float, failed check valve, frozen/blocked discharge, power loss or worn pump.

What to check next

  • Test with water per manufacturer.
  • Check power, alarm, battery and exterior discharge.

Reasonable immediate actions

  • Reduce water sources and prepare a safe temporary pump if there is immediate risk.

When to stop and call a professional

  • Rising water, electricity near water, failed foundation drainage or impossible discharge.

Prevention

  • Seasonal test, cleaning, working check valve, alarm and suitable backup.